We are proud to offer shipping services that currently operate worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

1. What payment methods do you accept?

We accept all debit cards and credit cards.                                                     

2. Can I cancel my order or change my address?

We understand that sometimes you can change your mind on an item. If you need to cancel your order please email at sleepphaseinc@gmail.com. If you need to change your shipping address, please contact us right away and we will do our best to update it during our order fulfilment process. If the item has been shipped, we cannot change the shipping address.

3. I ordered multiple items, why did I only receive one?

For logistical reasons, items in the same order will sometimes be sent in separate packages so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way! 

4. How long does shipping usually take?

Shipping time varies by location. These are our estimates:
United States: 15 working days
United Kingdom: 15 working days

Other Countries may vary, email for more details

Due to high demand, order processing can take up to 48 hours and estimated delivery times are subject to change.

5. Where's my order? / How can I track my order?

You should receive an email when the order is processed and shipped to you with proper tracking information. If you didn't receive an email, please contact us with your order number and we will provide the tracking information for you. 

6. Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.